Article Title: Client Service Representative

Article Content

Lynx Transportation

Schedule Rides for Clients

Penquis, a social services agency serving Penobscot, Piscataquis and Knox Counties for over 50 years, is seeking a full-time (40 hours/week; benefit eligible) Client Services Representative to work in its Penquis Transportation office with Lynx.

  • Location: Bangor, Maine
  • Monday – Friday
  • 8:00 am to 4:30 pm

As a Client Service Representative, you will process intake information on behalf of clients, schedule trips, determine mode of transportation based on information provided, and assist with data entry for the billing process.

The ideal candidates will be comfortable working in a fast-paced environment while staying focused on the tasks at hand. Position requires a high school diploma or equivalent and 2 years of work experience in an office setting with client contact responsibility; the ability to operate office equipment; good communication skills; and computer proficiency and experience, including data entry and word processing skills. You must be able to interact with the public in a professional manner; maintain client information in complete confidence; and learn and apply federal and state regulations.

The starting rate of pay for the Client Service Representative position is $15.55 per hour and additional compensation may be given consideration with relevant experience.

Upon hire and periodically thereafter, must comply with Penquis background check requirements with satisfactory results as outlined in current contract provisions.

Penquis offers an excellent benefits package and competitive wages, and opportunities for educational advancement, certification, and coursework. For more information email:  or call 207-973-3500 (TDD: 207-973-3520). Please apply by clicking the APPLY TODAY button below.

Applications will be accepted until February 17, 2023.

Penquis complies with all applicable federal and state laws and regulations concerning employees, including those pertaining to mandatory COVID-19 vaccination.  This includes rules associated with the State of Maine healthcare mandate as well as U.S. DHHS rules requiring vaccinations within our Head Start programs.  It is the expectation that all Penquis employees will adhere to our COVID-19 Vaccination Policy.

In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a tobacco and smoke-free workplace. #HP

Apply Today