Article Title: Client Service Representative

Article Content

Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, has an opening for a full-time (40 hours per week) Client Services Representative opening in the Bangor Office:

Client Services Representative will work in the Lead and Home Repair within the Housing & Energy Services Department. Duties include, but are not limited to performing intake activities, collecting documentation material, tracking progress and funding, completing reports, maintaining accurate files, schedule appointments, providing information and referrals for home repair and lead services.  

Position requires a high school diploma or equivalent and 2 years of work experience in an office setting with client contact responsibility; the ability to operate office equipment; good communication skills; and computer proficiency and experience, including data entry and word processing skills.  You must be able to interact with the public in a professional manner; maintain client information in complete confidence; learn and apply federal and state regulations.

Upon hire and periodically thereafter, must have background check results that are satisfactory to Penquis and indicate no previous or current record of involvement with child abuse, neglect or exploitation and no disqualifying criminal record or motor vehicle record as outlined in current contract provisions. Must have a valid Maine Driver’s License and use of a vehicle insured to State requirements. The pay range for this position starts at $12.00 per hour, depending on experience.

An application form and job description are available from Penquis, 262 Harlow Street, Bangor, Maine 04401; Tel: 973-3500; TDD: 973-3520, from the Penquis offices in Dover-Foxcroft, Rockland, or Lincoln, or applicant may apply at  Applications will be accepted until position is filled. 

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