Article Title: Eligibility Specialist

Article Content

Work Directly with Clients in Housing

Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, has openings for a full-time (40 hours per week/ benefits eligible) Eligibility Specialist. The position is currently eligible to work from home or office during the remainder of the pandemic, as well as engaging in a hybrid work schedule afterwards.

Location: Bangor, Maine

As an Eligibility Specialist you work directly with clients to conduct interviews, gather required documentation and determine eligibility for housing and energy programs such as, but not limited to the: Home Energy Assistance Program, Energy Crisis Intervention Program, Low Income Assistance Program, Arrears Management Program, Rental Assistance, Weatherization, Central Heating Improvement Program and the Above Ground Storage Tank Replacement Program.

The position requires an Associate’s degree in the social service or business field with 2 years’ work experience in an office setting where client contact was a responsibility or 3 years work experience in lieu of education.  Must have computer proficiency with word processing and spreadsheet programs, and excellent verbal and written communication skills. The Eligibility Specialist will interact with the public in a professional manner; maintain client information in complete confidence; learn and apply federal and state regulations. Requires motivation and the ability to work independently in a fast-paced position, with limited supervision.  Must have a valid Maine driver’s license and reliable, insured transportation.

The starting rate of pay for the Eligibility Specialist is $16.17 per hour and additional compensation may be given consideration with relevant experience.

Upon hire and periodically thereafter, must comply with Penquis background check requirements with satisfactory results as outlined in current contract provisions.

Penquis offers an excellent benefits package, competitive wages, and opportunities for educational advancement, certification, and coursework.  Email at to request an application and job description. 

Applications will be accepted until July 1, 2022.

Penquis complies with all applicable federal and state laws and regulations concerning employees, including those pertaining to mandatory COVID-19 vaccination.  This includes rules associated with the State of Maine healthcare mandate as well as U.S. DHHS rules requiring vaccinations within our Head Start programs.  It is the expectation that all Penquis employees will adhered to our COVID-19 Vaccination Policy.

In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a tobacco and smoke-free workplace. #HP

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