Join our Team! Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, is currently seeking a full-time (40 hours per week; benefits eligible) Resident Services Coordinator in our Housing Development Department. As the Resident Services Coordinator, you are working directly with affordable housing locations and management agents to provide service coordination and referral resources to tenants. This is a hybrid position in our Bangor office.
Location: Bangor, Maine
Resident Services Coordinator Responsibilities:
- Provide hands-on supportive management presence at properties without supervisory or Lease Enforcement responsibilities.
- Inform residents of the position’s purpose and available services via regular written, telephone, and in-person communication.
- Provide intake and assessment of all individual households to determine household needs and potential community resources benefits and provide appropriate referrals and service advocacy
- Establish professional relationships with clients; provide services to clients in a compassionate and friendly manner; provide guidance which encourages residents to make choices that are in the best interest for their tenancy and selves.
- Advocate for residents as a liaison between fellow residents, management staff, community agencies, and providers as required and serve as a referral resource clearing house for residents and fellow staff members. Develop and maintain a structured, computerized, and printed list of referral resources at each property.
Resident Services Coordinator Requirements:
- High School Diploma, and 3-5 years successful experience working with individuals and families.
- Working knowledge of areas resources for low-income individuals.
- Valid driver’s license and reliable, insured transportation.
- Upon hire and periodically thereafter, must comply with Penquis background check requirements with satisfactory results as outlined in current contract provisions.
Excellent Benefits Package: (benefit eligible)
- 14 Paid Holidays (Including your Birthday!)
- Paid Time off-3 Days upon hire
- Paid training for all required certifications
- Dental/Health/Vision
- Retirement Plans
- Tuition Reimbursement
- Wellness Incentives
The pay rate for this position starts at $20.95 per hour, and additional compensation may be considered with relevant experience. Those with related education and experience are encouraged to apply.
In addition to an application, please provide a cover letter and current resume.
Penquis offers an excellent benefits package, competitive wages, and opportunities for educational advancement, certification, and coursework. Join our team by applying online at www.penquis.org or contact us at 973-3500 (TDD: 973:3520) or by email at employment@penquis.org to request an application and job description.
In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a smoke-free workplace.
