Privacy Policy

This Privacy Policy explains, in plain English, what information Penquis may collect through this website, how we may use it, and the choices you have. This is a practical first draft for this website and may be updated as our services, website features, or legal requirements change.

Overview

Penquis may collect information when you browse this website, use search or navigation features, fill out forms, or otherwise choose to contact us online. Some cookies are required so the website can operate correctly. With your permission, Penquis also uses first-party website analytics to understand how people use the site and improve the experience.

Information we collect

Depending on how you use the website, Penquis may collect information such as pages visited, the date and time of visits, your IP address, your browser or user agent, general device, browser, and platform information, and the referring page URL with query strings removed. If you accept analytics cookies, we may also use an anonymous visitor ID cookie to recognize repeat visits to this website.

Website analytics

If you accept analytics cookies, Penquis may create first-party visitor activity records in our website systems so we can understand page views, unique visitors, broken links, 404 errors, navigation patterns, and general website performance. This first-pass analytics feature is intended for internal reporting, troubleshooting, security review, and service improvement.

Required cookies

Required cookies help the website function. These may include Laravel session, security, CSRF, and authentication-related cookies, along with a privacy choice cookie that remembers whether you selected required-only cookies or accepted analytics cookies.

Optional analytics cookies

Optional analytics cookies are only used if you accept them. Today, that includes the penquis_visitor cookie, which stores an anonymous visitor ID, along with related visitor activity records in our visitor_sessions and visitor_requests tables used for page-view and unique-visitor reporting.

Forms and information visitors choose to submit

If you submit a website form, page feedback, or another message to Penquis, we may collect the information you choose to provide so staff can respond, deliver services, route requests, or improve the site. The information collected in those situations depends on the form or feature you use.

How we use information

• To operate and secure the website
• To understand website usage and improve content and navigation
• To identify broken links, missing pages, and other 404 or routing problems
• To support troubleshooting, performance monitoring, and internal reporting
• To review and respond to information visitors choose to submit through forms or feedback tools

What we do not do

This first-party analytics feature is not intended to collect request bodies, form field values, passwords, uploaded files, payment details, CSRF or authentication tokens, or sensitive query parameters. We do not intentionally store those items as part of visitor analytics. We do not sell visitor analytics information, do not use it for third-party advertising, and do not add third-party tracking scripts as part of this feature.

Who can access information

Access to website analytics and submitted information may be limited to Penquis staff, service providers, or contractors who need it to support website operations, reporting, troubleshooting, security, communications, or service delivery. Access may also be permitted when required for legal, audit, or compliance purposes.

How long information is kept

Penquis may keep website analytics, form submissions, and related website records for as long as they remain useful for operational, reporting, security, troubleshooting, archival, or legal purposes. Retention periods may change over time based on business needs and applicable requirements.

Security

Penquis uses reasonable administrative, technical, and organizational measures to help protect website information. No website or transmission method is completely secure, so we cannot promise absolute security.

Your choices

You can choose Required only cookies or Accept analytics from the website banner. If you do not accept analytics, Penquis will not intentionally set the optional penquis_visitor analytics cookie or create visitor analytics records for that visit. You can change your choice later by using the Privacy Settings control in the footer.

Contact us

If you have questions about this Privacy Policy or how Penquis handles website information, please use our Contact page to reach us.

Last updated

May 29, 2026