Program & Service
MaineCare Covered Transportation
MaineCare transportation coordination, scheduling support, reimbursement forms, and complaint contacts for eligible trips.
Penquis Transportation Brokerage coordinates all rides for MaineCare appointments in Penobscot, Piscataquis, Kennebec, and Somerset counties. We utilize Lynx Mobility Services, volunteer drivers, taxi services, the Community Connector, and offer reimbursement for friends and family.
General Questions
For general questions regarding MaineCare-covered transportation, such as scheduling, cancellations, and reimbursements, please use the contact information below.
- Penobscot and Piscataquis counties: 207-974-2420 or 1-855-437-5883
- Kennebec and Somerset counties: 207-973-3605 or 1-844-736-7847
Formal Complaints
If you need to make a formal complaint about a MaineCare-covered transportation service, please call the appropriate number below.
- Penobscot and Piscataquis counties: 1-855-437-5884
- Kennebec and Somerset counties: 1-844-736-7227
Reimbursement Forms and Schedules
Below you will find reimbursement forms and reimbursement schedules.
- 2025 Reimbursement Log and Instruction Sheet
- 2026 Gas Reimbursement Schedule
- 2026 Volunteer Reimbursement Schedule
- 2025 Out-of-State Reimbursement Log
- 2025 Out-of-State Reimbursement Log Instructions
- Parental Consent Form
- Release of Information
- Direct Deposit Agreement Forms
- MaineCare New Member Info Packet
Contact Information
Use the contact information below to ask questions or learn how to get started with this program.
Penobscot/Piscataquis MaineCare Transportation
- Phone:
- 207-974-2420 or 1-855-437-5883
Kennebec/Somerset MaineCare Transportation
- Phone:
- 207-973-3605 or 1-844-736-7847
Penobscot/Piscataquis Transportation Complaint Line
- Phone:
- 1-855-437-5884
Kennebec/Somerset Transportation Complaint Line
- Phone:
- 1-844-736-7227
Program Files
Download forms, applications, and other resources connected to this program.
2025 Transportation Mileage Log and Instruction Sheet
Provides a mileage log and instructions for documenting eligible transportation trips for reimbursement.
2026 Friends and Family Reimbursement Schedule
Lists 2026 submission deadlines and payment timing for friends and family reimbursement requests.
2026 Volunteer Driver Reimbursement Schedule
Lists 2026 submission deadlines and payment timing for volunteer driver reimbursement requests.
DHHS Low Income Transportation Application
Collects applicant and household information used to determine eligibility for low-income transportation assistance.
Direct Deposit Agreement Forms
Allows transportation participants, volunteers, or providers to set up direct deposit for reimbursement payments.
MaineCare New Member Info Packet
Introduces new MaineCare transportation members to scheduling, ride expectations, and Penquis Transportation contacts.
Out-of-State Friends and Family Reimbursement Log
Helps document eligible out-of-state trip mileage and expenses for friends and family reimbursement.
Parental Consent and Liability Form
Documents parent or guardian permission and liability acknowledgement for transportation services.
Release of Information Form
Authorizes Penquis Transportation to request or share information needed to coordinate services or reimbursements.