Join our Team! Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, is currently seeking a full-time (40 hours/week; benefits eligible) Resident Services Coordinator working directly with affordable housing locations and the management agents to provide service coordination and referral resources to tenants. This is a hybrid position based out of the Bangor office.
Location: Bangor, Maine
Resident Services Coordinator Responsibilities:
- Provide hands-on supportive management.
- Inform residents of available services via regular written, telephone, and in-person communication. Develop and maintain a structured, computerized and printed list of referral resources at each property.
- Provide intake and assessment of individual households to determine needs and potential community resources benefits and provide appropriate referrals and service advocacy
- Establish professional relationships with clients; provide services to clients in a compassionate and friendly manner; provide guidance which encourages residents to make choices that are in the best interest for their tenancy and selves.
- Advocate for residents as a liaison between fellow residents, management staff, community agencies, and providers as required and serve as a referral resource clearing house for residents.
Resident Services Coordinator Requirements:
- Bachelor’s degree in Social Work or related field, and 3-5 years successful experience working with individuals and families.
- Working knowledge of areas resources for low income individuals.
- Valid driver’s license and reliable, insured transportation.
- Upon hire and periodically thereafter, must comply with Penquis background check requirements with satisfactory results as outlined in current contract provisions.
Excellent Benefits Package: (benefit eligible)
- 14 Paid Holidays (Including your Birthday!)
- Paid Time off-3 Days upon hire
- Paid training for all required certifications
- Dental/Health/Vision
- Retirement Plans
- Tuition Reimbursement
- Wellness Incentives
The rate of pay for this position starts at $20.95 per hour, and additional compensation may be given consideration with relevant experience. Those with related education and experience are encouraged to apply.
In addition to an application, please provide a cover letter and current resume.
Penquis offers an excellent benefits package, competitive wages, and opportunities for educational advancement, certification, and coursework. Join our team by applying on line at www.penquis.org or contact us at 973-3500 (TDD: 973:3520) or by email at employment@penquis.org to request an application and job description.
