Article Title: Dispatch Coordinator

Article Content

Penquis, a social services agency serving Penobscot, Piscataquis, and Knox counties for over 50 years, is recruiting for a full time (40 hour/week; benefit eligible) Dispatch Coordinator in the Transportation Brokerage office based in Bangor. Position requires the ability to work flexible hours from 7:00 a.m. to 5:30 p.m., Monday through Friday.

We are looking for an energetic person with strong analytical skills who is familiar with road systems in Penobscot and Piscataquis counties.  The person in this position will assist the Dispatch Center Manager in supervising Dispatch staff with their assignment and coordination of daily transportation for Maine Care eligible clients.  Will be responsible to support the Dispatch team on a daily basis, ensuring driver manifests are complete in a timely manner, and perform all essential Dispatch functions as needed. As requested, will provide administrative support to the program. 

Position requires a high school diploma or equivalent and 3 years of work experience including two years of office work that involves customer service, customer information intake, and computer data entry. Excellent communication skills and familiarity with office equipment including computer proficiency and keyboard skills.  The starting rate of pay for the Dispatch Coordinator position starts at $19.26 per hour and additional compensation may be given consideration with relevant experience.

Upon hire and periodically thereafter, must have background check results that are satisfactory to Penquis and indicate no previous or current record of involvement with child abuse, neglect or exploitation and no disqualifying criminal record or motor vehicle record as outlined in current contract provisions. Ability to pass pre-employment and ongoing random drug/alcohol testing.

Penquis offers an excellent benefits package, competitive wages, and opportunities for educational advancement, certification, and coursework.  Apply on line at or contact us at 973-3500 (TDD: 973-3520) or by email at to request an application and job description

In accordance with federal regulations, Penquis does not discriminate. Reasonable accommodation will be made for otherwise qualified persons with disabilities. Penquis is a tobacco and smoke-free workplace.

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